FAQ - Eight Station

frequently asked questions

Getting Started

Pricing & Payments

Process & Workflow

Quality & Delivery

Privacy & Security

How to start the project?

The more information, the better! We typically require:

Render brief. A render brief helps to define the overall desired look and feel of the project. It outlines key elements of your project and communicates your goals, requirements, budget, and deadlines

Project details. To create renders within the shortest possible term, we need the next information: drawings, sketches, plans, materials, styling, mood boards, references, and any other information regarding the project
Deliverables. Preferred size, file format, and amount of images/ animations needed

‍Deadlines

To get the project estimate please fill in this form or shoot us an email at hi@eightstation.com

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What files do I need to start the project?

You can send us any type of files for your project: AutoCAD, SketchUp, Revit, mood boards, sketches, PDFs, photo references, or anything else you have. If you don’t have anything yet, we can also help design the space from scratch.

For plans and drawings, we prefer DWG/CAD or PDF files. For 3D models, we work best with .DWG, .STL, 3DS, .DAE, .DXF, .FBX, or .OBJ formats.

The more detail you provide, the closer our first draft will be to your vision for the final design.

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Do you do the design?

Yes, we can create a custom conceptual design for your space. Our 3D artists are architects or designers by training, ensuring that every design is both visually compelling and grounded in a strong architectural foundation.

Can you work with existing 3D models?

Yes, we can work with your existing 3D models. Please send them in one of our preferred formats: DWG, STL, 3DS, DAE, DXF, FBX, or OBJ. We typically use these files as reference, as about 9 out of 10 projects require re-modelling to achieve the high-poly detail needed for our renderings.

How much does it cost?

The cost varies on the project's scope. The price is influenced by project area, complexity, the number of required images, and the availability of input files.

If you need to calculate the exact cost of your project, you are welcome to send your request to hi@eightstation.com or just fill out this form.

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How can I pay?

We accept payments via credit/debit cards, wire transfers Stripe (online payment system) or cheques.

Do you offer discounts for multiple images or ongoing projects?

We offer custom rates for recurring projects.

What is the turnaround time?

Turnaround time largely depends on the project's scale. Generally, the standard turnaround time for an architectural rendering project of 1 render to 4 renders is 2-3 weeks, including revisions. However, we are always willing to discuss this time frame if a deadline is sooner.
If you would like to know the delivery time of your project please send us your brief. Our team will get back to you within 24 hours.

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What if I need renders urgently?

Our standard turnaround time for detailed renders typically starts from 14 business days. However, if you need renders sooner, please send s your project brief, and we will do our best to expedite your request. An expedited service incures an additional fee.

What is the revision policy?

Our revision policy includes a specified number of revisions within the project scope (typically 2-3). If additional revisions are required beyond this, they may incur extra charges.

Can I request changes after the final render is delivered?

Yes, you can request changes after the final render is delivered. However, changes requested after final delivery may be subject to additional fees based on the complexity and extent of the changes.

Can you match a specific style/reference I provide?

Yes. We can adapt to different moods, lighting conditions, and architectural styles. Our images are always photorealistic and carry an editorial quality, so your project looks both accurate and visually striking.

Quality guarantee?

We let our work speak for itself. Every project in our portfolio reflects real work done for our clients. Our focus is on creating highly detailed, realistic visuals that both you and we can be proud of. We’re dedicated to making sure our clients feel confident in their final product, and we work tirelessly until expectations are fully met. Discover more on our projects page

What formats will I receive the final render in?

We deliver the final renders in the formats specified by you in the project brief. Common formats include JPEG, PNG, and TIFF for images, and MP4 or MOV for animations. If you need a specific format, please let us know in advance.

How many projects do you take at a time?

We take on a very limited number of projects at once to ensure each one gets the attention it deserves. This way, you’ll always have a dedicated team focused on your work and a reliable timeline.

Is my data safe with you?

We guarantee the security and confidentiality of your company and project information, ensuring it is not shared with third parties. We typically sign an NDA before starting each project. While we strive to create portfolio-worthy renders, we reserve the right to share the work on our social channels with your consent. We would also appreciate a mention of Eight if the render is published by the client.

Do you work with confidential projects?

Absolutely. We’re happy to sign an NDA to keep your project confidential. When possible, we love sharing our work on social media, but we always discuss this with you first and only share with your approval.

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frequently asked questions

How to start the project?

What files do I need to start the project?

Do you do the design?

Can you work with existing 3D models?

How much does it cost?

How can I pay?

Do you offer discounts for multiple images or ongoing projects?

What is the turnaround time?

What if I need renders urgently?

What is the revision policy?

Can I request changes after the final render is delivered?

Can you match a specific style/reference I provide?

Quality guarantee?

What formats will I receive the final render in?

How many projects do you take at a time?

Is my data safe with you?

Do you work with confidential projects?

create the next one together

Choose browser to open website

create the next one together